Refund Policy
Last updated August 13, 2026. Read alongside our Terms of Service.
1. What you're buying
The only paid product on YouGamePlay is Premium: a one-time payment of $5 USD that permanently removes the Daily Trio restriction on your account, so you can launch any playable game on any day, for as long as YouGamePlay operates. It is not a subscription — nothing renews and no further charges follow. Playing the Daily Trio is always free and never requires Premium.
2. Immediate delivery
Premium is digital content delivered immediately: your account unlocks within moments of payment, automatically. By purchasing, you request immediate delivery and acknowledge that, where such a right exists, you lose any statutory withdrawal/cooling-off right once access is unlocked.
3. When refunds are given
Because delivery is instant and the unlock is irreversible in use, all sales are final, with two exceptions:
Something went wrong on our side. If you paid and Premium demonstrably never activated on your account, and we can't fix it promptly, you get a full refund — no argument.
The law says so. Where a refund is required by applicable consumer law, we (and Paddle, our payment provider) honor it. We may also grant refunds at our discretion in other genuine hardship or mistake cases — for example an accidental duplicate account purchase.
Refund requests must come from the account that made the purchase. A refunded purchase has Premium revoked; the same applies to chargebacks.
4. How to request one
Payments are processed by Paddle, our merchant of record. To request a refund, either reply to the Paddle receipt email you received at purchase (it contains a link to manage the transaction), or email mete@metekamil.com from your account's email address with the approximate purchase date. Requests are answered within a few days; approved refunds are returned by Paddle to your original payment method.